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STA Privatisation / Franchising

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STA Privatisation / Franchising

Postby boronia » Mon May 15, 2017 4:16 pm

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Re: Deluge of complaints put Inner West bus services off roa

Postby Stu » Mon May 15, 2017 4:29 pm

The information for this article must have come from an irate passenger who needed to vent their frustration. I like the part where sta will apparently now only operate 3 of 15 contract regions and also the level of complaints being 12,000!!!
:lol: :lol: :lol:
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Re: Deluge of complaints put Inner West bus services off roa

Postby kypros1992 » Mon May 15, 2017 5:06 pm

Time to tick off that rumor. Might need to rename this into a running STA Franchising thread.

Full media release
https://twitter.com/cokeefe9/status/864003997257969664
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Re: Deluge of complaints put Inner West bus services off roa

Postby simonl » Mon May 15, 2017 5:28 pm

Stu wrote:The information for this article must have come from an irate passenger who needed to vent their frustration. I like the part where sta will apparently now only operate 3 of 15 contract regions and also the level of complaints being 12,000!!!
:lol: :lol: :lol:

What's wrong with that? 3/15 after region 6 is privatised is right isn't it?
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Re: Deluge of complaints put Inner West bus services off roa

Postby Stu » Mon May 15, 2017 5:43 pm

^ Apologies as I incorrectly read that part.

STA will have to put the head office move on hold, some sections of the Southern Region head office at Leichhardt have already been moved out to Tempe to make room at Leichhardt for the relocation of head office from Mascot.

This is certainly big news since the last big announcement in December 2016 regarding the sta restructure and subsequent success in regaining another term of region contracts one year earlier than scheduled. I don't understand how these complaints came from the period of 2014-2015 and yet new contracts were awarded at the end of 2016 - unless the full story about contact renewal was never made public until now?
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STA Privatisation / Franchising

Postby Stu » Mon May 15, 2017 6:14 pm

Channel 9 News.
RTBU claiming Constance did a backflip with regards to renewing the contracts, maybe there was some fine print within the fine print.
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Re: STA Privatisation / Franchising

Postby Daniel » Mon May 15, 2017 6:28 pm

Sydney bus privatisation plan sparks accusations of betrayal from drivers
Matt O'Sullivan, James Robertson

The NSW government will privatise the running of scores of bus routes in Sydney's inner west, risking a major dispute with thousands of heavily unionised bus drivers.

Transport Minister Andrew Constance has justified contracting the tender for bus region six – covering suburbs from Kensington in the city's south-east to Strathfield and Olympic Park in the west – out to the private sector by citing poor performance.

The inner-west region is one of four in NSW in which buses are run by the government-owned State Transit Authority. The other 11 regions are in the hands of private operators such as Transdev and Hillsbus.

The bus union said drivers were furious about the decision and accused the Transport Minister of betrayal following guarantees just six months ago from his department about extending the contracts.

Rail Tram and Bus Union divisional secretary Chris Preston said workers had been told as recently as December that STA's contract for bus regions in Sydney would remain after a restructure that included the axing of 200 back-office staff.

"This is the biggest betrayal this Minister Constance can do to these workers. The rest of Sydney's bus drivers will be furious as well," he said.

About 1200 bus drivers are affected by the latest decision to privatise services. In all, STA has about 3700 drivers in Sydney and 12 bus depots.

STA-run Sydney Buses still carries the majority of the city's passengers, including those on routes on the northern beaches, the CBD and the eastern suburbs.

Mr Constance repeatedly declined to provide a detailed answer when asked whether the public sector had been promised an extension of contract if it met performance guarantees, as the union had said.

"I haven't back-tracked on anything. We have always said that we would take action in the best interests of customers," he said.

The minister said the inner-west region had the highest level of complaints, which included claims from customers of buses speeding past them at stops.

"For too long, customers have suffered," he said.

Labor transport spokeswoman Jodi McKay said the Opposition feared the latest plans were merely a prelude to a wholesale sell-off of Sydney's transport network.

"This is a government that is rapidly getting out of the business of running public services. Buses should be run for the public benefit, not for private profit," she said.

The STA's five-year contract to operate the inner-west region expires at the end of this year.

Large companies such as Keolis Downer and Transit Systems have already said they are eager to bid for bus contracts in Sydney, which are some of the most lucrative.

However, unions fear further privatisation of bus routes will lead to cuts to drivers' wages and conditions, as well as bus routes deemed unprofitable.

The contract to operate a new bus corridor known as the "B-Line" from Sydney's CBD to the lower north shore and northern beaches is also expected to be opened up to private companies.

The latest plans coincide with Steffen Faurby, the former boss of Sydney Ferries, replacing Peter Rowley as chief executive of STA. The running of Sydney's government-owned ferries was placed in the hands of a private consortium in 2012.

The government is already effectively moving to privatise the operation of the Bankstown Line through the inner west from Sydenham to Bankstown by converting the railway to carry single-deck driverless trains.

The Tourism and Transport Forum has spearheaded a push for Sydney's entire bus network to be placed in the hands of private operators.

http://www.smh.com.au/nsw/sydney-bus-pr ... w56i3.html
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Re: STA Privatisation / Franchising

Postby Frosty » Mon May 15, 2017 6:31 pm

In that same news story it confirmed B-Line would be operated by STA. https://www.facebook.com/9NewsSydney/vi ... 342780567/

Interestingly politically as Eastern Region as a mix of Liberal, Independent and Labor. While the other two regions are Liberal seats. Makes sense politically for Inner West most of them are safe Labor or Green.

How on earth is this going to work for example the m20 is a cross city mostly Eastern Region route but half of the runs are done by Tempe. But the positive thing could be competition maybe it might help on routes like the 370 if on time running if two operators operate it spurring competition.

They are privatising one of the most complex STA regions.
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Re: Deluge of complaints put Inner West bus services off roa

Postby Fleet Lists » Mon May 15, 2017 6:44 pm

Stu wrote:This is certainly big news since the last big announcement in December 2016 regarding the sta restructure and subsequent success in regaining another term of region contracts one year earlier than scheduled. I don't understand how these complaints came from the period of 2014-2015 and yet new contracts were awarded at the end of 2016 - unless the full story about contact renewal was never made public until now?

I dont recall this - can you point us in the right direction to find that? That is only 5 months ago.
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Re: STA Privatisation / Franchising

Postby swtt » Mon May 15, 2017 6:56 pm

So I guess M41 will go to the private operator?

But ultimately if there are more services and better customer service then I'm for it. Whether that eventuates or not is another issue.
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Re: STA Privatisation / Franchising

Postby stajourneyman » Mon May 15, 2017 7:08 pm

Apparently the long term union rep at Burwood got the boot a week or two back.

Nice little coincidence.
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Re: STA Privatisation / Franchising

Postby boronia » Mon May 15, 2017 7:13 pm

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STA Region 6 Privatisation

Postby J_Busworth » Mon May 15, 2017 7:29 pm

https://www.businessinsider.com.au/the-nsw-government-is-privatising-some-sydney-buses-because-there-are-too-many-complaints-2017-5
It looks like the begging of the end for Sydney Buses. Cabinet plans to send Region 6 out to tender due to high complaints and poor service.
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Re: STA Privatisation / Franchising

Postby Fleet Lists » Mon May 15, 2017 7:35 pm

This contains:
The New South Wales government wants to privatise 233 bus routes in Sydney’s inner west because it considers complaint levels too high.

I doubt it involves that many routes.
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Re: STA Privatisation / Franchising

Postby Linto63 » Mon May 15, 2017 7:54 pm

Presumably region 6 encompasses the routes primarily operated by Burwood, Kingsgrove, Leichhardt and Tempe depots?

Frosty wrote: this going to work for example the m20 is a cross city mostly Eastern Region route but half of the runs are done by Tempe. But the positive thing could be competition maybe it might help on routes like the 370 if on time running if two operators operate it spurring competition.
Those routes that are operated by depots both inside and outside of region 6 will most likely be transferred in full to one region which obviously would increase dead running.
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Re: STA Privatisation / Franchising

Postby boronia » Mon May 15, 2017 8:00 pm

^^ which could presumably require more depot space for the new operator.
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Re: STA Privatisation / Franchising

Postby Linto63 » Mon May 15, 2017 8:03 pm

Although some routes may be switched between depots to optimise depot utilisation.
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Re: STA Privatisation / Franchising

Postby Fleet Lists » Mon May 15, 2017 8:14 pm

But you cant do that with a depot like Tempe which operates routes in the Eastern Region as well as region 6. So some extra space is going to be required somewhere once this occurs - some interesting times ahead.
I would think that Tempe would be more likely to stay in region 6 in which case Eastern routes which are now operated from there would need to go elsewhere.
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Re: STA Privatisation / Franchising

Postby Jurassic_Joke » Mon May 15, 2017 8:31 pm

:/ sad day.
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Re: STA Privatisation / Franchising

Postby Linto63 » Mon May 15, 2017 9:13 pm

Fleet Lists wrote:But you cant do that with a depot like Tempe which operates routes in the Eastern Region as well as region 6. So some extra space is going to be required somewhere once this occurs.
Assuming it is the same number of buses, no reason all could not be accommodated within the existing depots. Tempe's routes could for arguments sake be transferred to Port Botany. Probably would create a space problem at the latter, but could be offset by tweaking zone boundaries and reallocating some of Port Botany's routes to Tempe.

May not be the most efficient way with increases in dead running likely, but presumably those routes that are operated by multiple depots both inside and outside of region 6, e.g. 370 that is operated by both Leichhardt and Randwick, will need to be reallocated assuming only one operator for each route.
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Re: STA Privatisation / Franchising

Postby Stu » Mon May 15, 2017 9:24 pm

Frosty wrote:In that same news story it confirmed B-Line would be operated by STA. https://www.facebook.com/9NewsSydney/vi ... 342780567/

Interestingly politically as Eastern Region as a mix of Liberal, Independent and Labor. While the other two regions are Liberal seats. Makes sense politically for Inner West most of them are safe Labor or Green.

How on earth is this going to work for example the m20 is a cross city mostly Eastern Region route but half of the runs are done by Tempe. But the positive thing could be competition maybe it might help on routes like the 370 if on time running if two operators operate it spurring competition.

They are privatising one of the most complex STA regions.



I wouldn't be surprised if more than one operator shares a number of cross-regional / through-routing city routes such as 389, 400, 410, 440 and metrobus routes. The travelling public wouldn't know the difference if a bus in TfNSW livery arrived at the bus stop.

The trendy folk of the inner west will be gullible enough to think that a new operator is suddenly going to improve services heavy traffic will disappear. I would presume that most complaints would relate to on time running, cancellations and capacity. The same complaints will go on and on even when various road and rail infrastructure projects are completed. This is exercise is simply about cost cutting and off loading public assets to the private sector.
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Re: STA Privatisation / Franchising

Postby Frosty » Mon May 15, 2017 9:41 pm

STA privatisation in the Inner West would give more things for those people to complain about. They're complaining about Westconnex and some these people are against Sydney Metro because it's going to be privately operated. I would call them lot the Inner West protest capital of Australia.

Well I remember some sneaky thing I read about British Rail and on-time running. They simply abolished the timetable on a commuter route into London. It meant they didn't have to meet the OTR in the passenger charter and not pay out compensation for late running. I've given the government the solution to OTR just abolish the timetable and have frequency guides only. How can the public know if a bus is late if there no timetable.
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Re: STA Privatisation / Franchising

Postby boronia » Mon May 15, 2017 9:46 pm

Isn't that the agenda here?
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Re: STA Privatisation / Franchising

Postby stajourneyman » Mon May 15, 2017 10:29 pm

I'm sure that at the end of the day, after TfNSW builds an expensive little empire to oversee these things, full of well overpaid bureaucrats, there probably won't be much money saved.

In the meantime a money grabbing organisation will take hold of the region, cut costs by taking away almost any benefits that the drivers currently have, making their working conditions hell, will doubtlessly be trimming back on maintenance to the barest acceptable level, will take no pride in the operation, given that they will firstly and foremostly be a profit driven organisation, with service coming a far distant second. They will, of course, make all the right noises that will sound most pleasing to the Government and the residents of the inner west, but I believe you'll find the outcome will be dirtier buses, increased breakdowns, and a vastly increased number of cancellations, resulting in eventual howls of protest from those same residents when it is all too late!.

My, what a potentially wonderful outcome that will, no doubt, be for one and all!

For all it's faults and criticisms, the STA was/is a service driven organisation, rather than profit driven one.

Let's roll into the future, it's going to easy ...it's all down hill!
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Re: STA Privatisation / Franchising

Postby Liamena » Tue May 16, 2017 1:55 am

Stu wrote:The trendy folk of the inner west will be gullible enough to think that a new operator is suddenly going to improve services heavy traffic will disappear.


I rather doubt it. Most of the inner west residents would be very suspicious of the Government on issues like this.
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