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Sydney Metro - Tallawong to Bankstown

Sydney / New South Wales Transport Discussion

Re: NSW Future Rail Plan - NWRL/Metro/Harbour Crossing

Postby boronia » Mon Aug 12, 2019 1:42 pm

neilrex wrote:
Transtopic wrote:It seems that there is no attempt to co-ordinate interchange at Chatswood between Sydney Metro and Sydney Trains, although I concede it's difficult because of the different frequencies. Each system operates in its own silo, regardless of the convenience of passengers. It probably won't be such an issue when the metro is extended to the CBD.


"no attempt to coordinate" is fine with me. You get what you get.

It's the sinister malevolent schemes to coordinate as badly as possible, which annoy me.


Saw a complaint on FB recently from a woman whose bus service to Epping only ran hourly, and that it was "deliberately timed to miss connections with the trains". There is a minimum of 20 trains per hour through Epping, so I don't know which connections she missed (other than possibly a down CCN service?)
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Re: NSW Future Rail Plan - NWRL/Metro/Harbour Crossing

Postby grimlock81 » Tue Aug 13, 2019 5:51 pm

2 stuff ups in the one day! One in morning peak and now one in afternoon peak. That's a new record.
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Re: NSW Future Rail Plan - NWRL/Metro/Harbour Crossing

Postby tonyp » Wed Aug 14, 2019 4:54 pm

https://www.dailytelegraph.com.au/news/ ... 90a94eb5d4

Nothing unusual here for a new system and more attention needs to be given to what the "rail insider" is saying than the Chicken Little remarks from the opposition and RTBU. The most interesting information here is that it has already carried 5 million people in the first 2.5 months which places it somewhere well north of 20 million passengers per year. This must be vastly more than the entire regional bus system that it supplanted was carrying beforehand. One can only assume that all those extra riders have come from private cars, although it has probably pinched some from the Richmond line.

Sydney Metro plagued by 32 incidents in 81 days of operation
The Sydney Metro has been open for just 81 days yet the $7.3 billion driverless train system has already experienced 32 incidents — which equates to one issue every two-and-a-half days. SEE THE FULL LIST OF INCIDENTS
Edward Boyd, The Daily Telegraph

August 14, 2019 12:50pm

The Sydney Metro has been open for just 81 days yet the $7.3 billion driverless train system has already experienced 32 incidents — which equates to one issue every two and a half days.

Common problems include fire alarms triggering station evacuations, technical issues with doors, signal problems, train mechanical faults and lift outages.

A rail insider said conservative safety protocols were causing delays on the 36km railway line. One example includes train doors needing to be manually reset by staff if they are held open three times in a row by a passenger.

Sydney Metro operator Metro Trains Sydney confirmed this to The Daily Telegraph.

“Both the platform screen doors and the train doors are programmed to open and close three times if an obstruction is detected,” a MTS spokeswoman said.

“After the third cycle, the doors will remain open and need to be re-set by a Sydney Metro staff member.”

Crowds at Chatswood where the Sydney Metro ends. Picture: Flavio Brancaleone

This morning, trains along the railway line from Tallawong to Chatswood were running at a reduced schedule.

Transport minister Andrew Constance said the cause of the issue was being investigated by MTS.

“One observation I’d make about the Metro is it’s now carried the population of Sydney in the short time it’s been running,” he said.

“It’s an excellent system because it recovers incredibly well (when there is an incident).

“There is no systemic issue but there are incidents occurring which do cause disruptions … we are now seeing the numbers almost pushing 80,000 passengers a day…we will learn from each of these incidents which are unrelated.”

According to Sydney Metro’s Twitter page, there have been 32 incidents since the railway line opened on May 26. The Metro has also been closed for two weekends for trackwork.

Opposition transport spokesman Chris Minns said these problems proved the Metro was in “utter chaos”.

A North West Metro train seen approaching Tallawong Station in Sydney. Picture: AAP

“This is Sydney’s newest piece of transport infrastructure and it’s most unreliable,” he said.

“It’s clear that these are not just teething problems, these are fundamental problems with the roll out of this piece of infrastructure.”

Mr Minns said nine bus services along the Sydney Metro route had been cancelled by the government shortly after the railway line began operating — which has created problems for commuters whenever there are delays.

“Those bus services that were cancelled by (transport minister) Andrew Constance (should be) returned to the people of northwest Sydney,” he said.

A rail insider said while the Metro infrastructure itself was fine and operating successfully, the safety protocols and standard operating procedures still needed to be ironed out.

“There’s a steep learning curve, particularly around the operational procedures,” the rail insider said.

“They need to approach everything very conservatively and err on the side of caution.

Sydney's first driverless train had a malfunction on its first day of operation.
“Response times will eventually shrink once the operator has a full understanding of the severity of every incident, so for example, today’s issue would be much faster to fix next year once they have everything ironed out.”

Rail, Tram and Bus Union secretary Alex Claassens said the Metro had been “plagued” with incidents since it opened in May.

“We’re lucky we haven’t seen any major safety incidents as yet, but unfortunately the signs are very worrying,” he said.

“Commuters are being forced onto replacement buses, forced to endure long delays and left stranded in between stations. That’s simply not good enough on what is supposed to be a world-class system.

“Transport for NSW has overseen the axing of bus and other services, presumably in an attempt to drive people onto a privatised Metro service that breaks down every week or so.”

SYDNEY METRO INCIDENTS
May 26: There’s a 15-20 min service gap on the metro network due to a technical problem with doors on one train. Further information will be provided shortly.

May 27: Lifts and escalators are not operating at Castle Hill. You are still able to walk up & down escalators to access platforms. Accessible buses will run a loop between Castle Hill and Hills Showground, as well as Castle Hill and Cherrybrook

May 29: Metro services are running at a reduced frequency between Epping and Tallawong due to an earlier train with mechanical issues between Cherrybrook and Epping. Allow extra travel time. Some electronic display boards at stations are not currently displaying information. Services are returning to normal frequency, please listen to announcements

May 31: Metro services are running at a reduced frequency due to an earlier power failure btwn Rouse Hill & Hills Showground. Buses may supplement some services btwn Tallawong & Castle Hill. Allow extra travel time, listen to announcements & check information displays for service updates. Metro services are not stopping at Macquarie Park station, which has been evacuated due to a fire alarm being activated. Buses have been requested to run btwn Macquarie Uni, Macquarie Park and North Ryde. Listen to announcements and check information displays.

June 1: Metro services are not stopping at Hills Showground due to the fire alarm being activated. Buses are running btwn Castle Hill, Hills Showground and Norwest. Listen to announcements and check information displays

June 2: Metro services are running around every 15 mins due to an issue with train doors at Tallawong. Allow extra travel time, listen to announcements and check information displays for service updates.

June 3: Metro trains are now stopping at North Ryde. Trains weren’t stopping at North Ryde for a short period of time due to an earlier fire alarm.

June 7: A shuttle Metro service is running btwn Chatswood and Kellyville, and Kellyville and Tallawong, due to a technical issue with a train at Kellyville. Customers need to change at Kellyville to complete their trip. Allow extra time, check info displays and listen to announcements.

June 15: Buses are replacing Metro train services between Tallawong and Chatswood due to an operational issue at Chatswood Metro Station. Catch a T9 Northern line train between the City and Epping. Passengers are advised to listen to announcements and check indicator displays.

June 18: Services that usually arrive on platform 2 at Chatswood are arriving and departing from platform 3 instead due to urgent track equipment repairs. Allow extra travel time, listen to announcements and check information displays for service updates.

Metro services are not stopping at Cherrybrook due to a fire alarm being activated. Buses are running between Epping and Castle Hill. Allow extra travel time and check information displays for service updates.

June 22 and June 23: Today & tomorrow, Metro services are not running due to planned maintenance.

June 25: Metro services continue to run, but are not stopping at North Ryde due to a fire alarm activating at the station. Allow extra time, listen to announcements and check information displays for service updates.

June 27: Check information displays and listen to announcements as trains may depart from different platforms at Bella Vista, Norwest, Hills Showground and Castle Hill due to urgent track equipment repairs at Castle Hill.

July 2: Metro services are stopped between Chatswood and Tallawong due to a train requiring urgent mechanical repairs at Macquarie University. Allow extra travel time, listen to announcements and check information displays

July 10: Metro services are not running between Castle Hill and Chatswood due to urgent track equipment repairs at Castle Hill. Replacement buses are being organised but are not on site. Delay your trip, consider alternative options or allow plenty of extra travel time.

July 12: The lift is out of order at Macquarie Park Metro station between the concourse and the platform. Maintenance crews are on the way.

July 16: Metro services are running at a reduced frequency due to an issue with platforms doors at Rouse Hill earlier. Allow extra travel time, listen to announcements and check information displays for updates.

July 17: Metro services are running at a reduced frequency towards Chatswood due to a train requiring mechanical repairs at Hills Showground. Listen to announcements and check indicator boards for latest updates.

July 25: Metro services towards the city are running at a reduced frequency due to a train requiring mechanical repairs at Rouse Hill. Allow extra travel time, listen to announcements and check information displays for updates.

July 29: Services are running at a reduced frequency due to an earlier mechanical issue with a train at Epping. Please allow extra time, listen to announcements and check information displays. Services are not running in both directions between Chatswood and Tallawong due to a communications system issue. Replacement buses are being organised but are not yet on site. Delay your trip, consider alternative travel options or allow plenty of extra time.

August 1: Services are not running btwn Tallawong & Kellyville due to a door issue at Tallawong. Replacement buses are being organised but are not yet on site. Services continue to run between Kellyville & Chatswood. Listen to announcements, check information displays for service updates

August 3 and 4: Due to planned maintenance on the Metro North West Line, buses replace Metro services today & tomorrow.

August 5: The lift at Macquarie Park between the concourse and platform is out of order. Maintenance crew is on the way.

August 6: The lift at North Ryde between the concourse and street is out of order. Maintenance crew is on the way. Services are running at a reduced frequency due to a train requiring mechanical repairs at Kellyville earlier. Allow extra travel time, listen to announcements and check information displays for service updates.

Services are not running btwn Tallawong & Castle Hill due to a train requiring mechanical repairs at Bella Vista. Replacement buses are being organised but are not yet on site. Services continue to run between Castle Hill & Chatswood but at a reduced frequency. Allow extra time. Services are running at a reduced frequency due to a train requiring mechanical repairs at Macquarie University. Allow extra travel time, listen to announcements and check information displays for service updates.

August 11: Metro services are running at a reduced frequency due to a train requiring mechanical repairs at Epping. Allow extra travel time and check information displays for updates.

August 13: Services are not running in both directions between Chatswood and Tallawong due to a technical issue at Tallawong. Replacement buses are operating a limited service. Delay your trip, consider alternative travel options or allow plenty of extra time.

August 14: Services are running at a reduced frequency. Allow extra travel time, listen to announcements and check information displays for service updates.
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Re: NSW Future Rail Plan - NWRL/Metro/Harbour Crossing

Postby moa999 » Fri Aug 16, 2019 1:06 pm

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Re: NSW Future Rail Plan - NWRL/Metro/Harbour Crossing

Postby boronia » Fri Aug 16, 2019 6:34 pm

and:
https://www.smh.com.au/national/nsw/tunnels-carved-beneath-sydney-s-busy-streets-offer-glimpse-of-future-20190816-p52hsn.html

This thread is getting quite long. Perhaps we need a new one for the Central-Bankstown line?
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Re: Sydney Metro - Tallawong to Bankstown

Postby Fleet Lists » Sat Aug 17, 2019 8:36 am

A discussion amongst admins has decided to leave it at the one thread but renamed to cover the full Tallawong to Bankstown route.
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Re: Sydney Metro - Tallawong to Bankstown

Postby mandonov » Sat Aug 17, 2019 1:06 pm

Perhaps there should be a new/repurposed thread for discussion of future metro lines? That way this thread will remain being just about the current line.
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Re: Sydney Metro - Tallawong to Bankstown

Postby boronia » Sat Aug 17, 2019 1:09 pm

There is already a Metro West thread
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Re: Sydney Metro - Tallawong to Bankstown

Postby boronia » Mon Aug 19, 2019 5:13 pm

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Re: Sydney Metro - Tallawong to Bankstown

Postby Swift » Mon Aug 19, 2019 6:39 pm

Thirsty desperate Sydney people craving good public transport options jumping at the chance when they actually get it -strike me pink how could that happen??
:roll:
Let's hope this experience doesn't continue to be a once a century event from our rulers.
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Re: Sydney Metro - Tallawong to Bankstown

Postby tonyp » Mon Aug 19, 2019 8:28 pm

Still waiting for the savage public reaction against the quantity and type of seating predicted by various Hanrahans.
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Re: Sydney Metro - Tallawong to Bankstown

Postby BanksfielderIdiot823 » Tue Aug 20, 2019 12:24 am

tonyp wrote:Still waiting for the savage public reaction against the quantity and type of seating predicted by various Hanrahans.


Oh, it's well too early for the public to start rioting. It's the Hills' first railway, and Mac Uni has a crapload of able-bodied millennials who only worry about seats because they're too lazy.

Wait until the thing gets to Bankstown, THEN the seating complaints will roll in from the Bankstowners that have been downgraded from double-deck trains and the savage reactions shall start.
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Re: Sydney Metro - Tallawong to Bankstown

Postby moa999 » Tue Aug 20, 2019 1:18 am

BanksfielderIdiot823 wrote:Wait until the thing gets to Bankstown, THEN the seating complaints will roll in from the Bankstowners that have been downgraded from double-deck trains and the savage reactions shall start.


The upgrade from 4-6 tph (other than for Bankstown, Lakemba, Campsie at 10 tph) in the peaks to 15tph should help offset that.
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Re: Sydney Metro - Tallawong to Bankstown

Postby tonyp » Tue Aug 20, 2019 10:22 am

moa999 wrote:
The upgrade from 4-6 tph (other than for Bankstown, Lakemba, Campsie at 10 tph) in the peaks to 15tph should help offset that.

If I may paraphrase your post to translate into seats per hour:

The upgrade from 3,600-5,400 seats ph (other than for Bankstown, Lakemba, Campsie at 9,000 seats ph) in the peaks to 5,670 seats ph should help offset that.


Indeed it more than offsets it for the majority of stations, plus a faster journey on top of that (thus less time standing if you do stand). I predict that, just like the NW and Perth, most people won't give a rats about the seats and most will probably get a seat anyway because in reality trains are rarely filled to capacity.
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Re: Sydney Metro - Tallawong to Bankstown

Postby jaseee » Tue Aug 20, 2019 6:25 pm

I catch the Bankstown line and the trains in the morning are not that packed (compared to the T1 and T4). A fair number of people get off at Sydenham as well (to interchange with T4) and I find some people from Marrickville onwards are happy to stand even when there's seats available. Having a more frequent train service would help spread the load as well (as people tend to bunch on certain trains - especially at the smaller stops which have less trains).
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Re: Sydney Metro - Tallawong to Bankstown

Postby BanksfielderIdiot823 » Tue Aug 20, 2019 10:36 pm

jaseee wrote:I catch the Bankstown line and the trains in the morning are not that packed (compared to the T1 and T4). A fair number of people get off at Sydenham as well (to interchange with T4) and I find some people from Marrickville onwards are happy to stand even when there's seats available. Having a more frequent train service would help spread the load as well (as people tend to bunch on certain trains - especially at the smaller stops which have less trains).


Which point of the morning though? And are you talking about that semi-express run or do you catch it from one of the Canterbury area stations? There are some times of both peaks where the trains get pretty crammed (though not as dangerously squashed as the West and Illawarra) and many times where there does happen to be a somewhat good deal of standing room.
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Re: Sydney Metro - Tallawong to Bankstown

Postby Petarkco » Wed Aug 21, 2019 11:46 am

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Re: Sydney Metro - Tallawong to Bankstown

Postby boronia » Wed Aug 21, 2019 4:31 pm

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